I had a very bad experience with this vendor. The staff doesn't know granite from marble and they led me to believe the piece I had selected was granite. I wasn't allowed to pick the specific slab therefore they installed the wrong stone on my kitchen countertops, marble instead of granite, which also came with a damaged chip. Gary, one of the managers, told me that it's an "industry standard" that material is expected to have some damage and didn't even offer a discount. They fixed it two weeks later but the chip is still visible. Overall, I would NOT recommend this vendor as I feel they handled the situation in the most unprofessional way, it was very frustrating. For future work I would always choose Universal Marble and Granite on Holiday Ln., much more professional and competent staff.
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